Privacy policy
Privacy Policy
Last updated: May 17, 2026
This Privacy Policy describes how L Rumi Designs Ltd., trading as LUMINA ELIGMA ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.luminaeligma.com (the "Site").
1. Personal Information We Collect
When you visit the Site, we collect certain information automatically, including your browser type, IP address, pages viewed, and referring URLs. When you make a purchase or create an account, we collect your name, billing and shipping address, email address, phone number, and payment information.
2. Lawful Basis for Processing (EU/GDPR)
For visitors from the European Economic Area (EEA), we process your personal data on the following legal bases:
- Contract performance — to process your orders and manage your account
- Legitimate interests — to improve our services, prevent fraud, and communicate with you
- Consent — for marketing communications (you may withdraw consent at any time)
- Legal obligation — to comply with applicable laws and regulations
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send marketing communications (where you have consented)
- Improve and optimize our Site
- Prevent fraud and ensure security
- Comply with legal obligations
4. Sharing Your Information
We share your information with third parties only as necessary to operate our business, including:
- Shopify Inc. — our e-commerce platform provider
- Payment processors — to securely process transactions
- Shipping carriers — to fulfill and deliver your orders
- Marketing partners — only where you have provided consent
We do not sell your personal information.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You can control cookie preferences through your browser settings. For EU visitors, we obtain consent before placing non-essential cookies.
6. Your Rights (EEA & UK Residents)
Under GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Restriction — request we limit processing of your data
- Objection — object to processing based on legitimate interests or for direct marketing
- Withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, contact us at info@luminaeligma.com. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection supervisory authority.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years for tax and accounting purposes.
8. International Transfers
Your data may be transferred to and processed in Canada and other countries outside the EEA. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.
9. Children's Privacy
Our Site is not directed at children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
11. Contact Us
L Rumi Designs Ltd. (LUMINA ELIGMA) 1516 Duranleau Street, Vancouver, BC V6H 3S4, Canada Email: info@luminaeligma.com Phone: +1-604-423-5490
For EU-related privacy inquiries, you may also contact your local data protection authority or use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.